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Prefer to write? Use the form below and we will reply within one business day.
Quick Answers
How quickly will I get a reply?
We answer every email and voicemail within one business day, Monday to Friday. Messages sent over the weekend are picked up the next business morning. For time-sensitive order or delivery questions, calling (888) 878-6168 during business hours is the fastest route to a person.
How long does shipping take?
We offer free standard shipping within the 48 contiguous United States. Orders are typically processed within 1 to 3 business days, and standard deliveries usually arrive within 3 to 7 business days after dispatch. Larger furniture ships by freight carrier and may take longer depending on your location. Email us with the product and your zip code for a current estimate.
What is your return and warranty policy?
Returns are accepted within 30 days on new, unused, unopened items in their original packaging, with a 25% restocking fee and return shipping paid by the customer. If an item arrives damaged or defective, contact us within 24 hours with photos and your order number, and we will arrange a replacement at no cost to you. Full details are on our Return Policy page.